Privacy Policy

At Bubbly Bliss Recovery, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by Bubbly Bliss. This policy explains our privacy practices for Bubblyblissrecovery.com (which we’ll refer to as the "Site"), and our other services provided by Bubbly Bliss Recovery, LLC.

Our Privacy Policy
Information Collected or Received
Message from Bubbly Bliss Recovery
Community
Information Uses, Sharing and Disclosure
Security
Retention
Privacy Policy Changes
Contact

1. Our Privacy Policy

We process your personal information to run our business and provide our users with the Services. By accepting our Terms of Use (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services.

2. Information Collected or Received

In the course of providing our Services, we collect or receive your personal information in a few different ways. We obtain the categories of personal information listed below from the following sources: directly from you, for example, from forms you complete; purchases made in person or through our online services. Often, you choose what information to provide, but sometimes we require certain information to provide you the Services. Bubbly Bliss Recovery uses the personal information it receives and collects in accordance with the purposes described in this policy.

Online purchases: In order to purchase our products, will need to submit a valid email address upon check out. If you register, you will need to submit a name associated with your account. You may modify that name through your account settings. You need to provide this information to enable us to provide you with the Services. Additional information, billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. For example, we need a physical postal address if you are buying something on the Site for delivery. Bubbly Bliss Recovery may contact individual purchasers confidentially to request more information about their identification to prove the purchase was theirs or may request information from buyers to ensure compliance with our policies and applicable law.

Information from Third Parties: We may collect public information in order to connect with you, such as when we communicate with you over social media. We may use that information as part of providing the Services to you when you buy our products. You can also choose to share some of your activity on Bubbly Bliss Recovery on certain social media networks which are connected to our website. If we are unable to send you critical messages about your purchase, we may suspend or terminate your purchase.

3. Message from Bubbly Bliss Recovery

On occasion, Bubbly Bliss Recovery will need to contact you. Primarily, these messages are delivered by email, social Messages, for transactions, advocacy, and service update purposes. You can opt out of receiving marketing communications via email or Messages in your account settings or by following the unsubscribe link in any marketing email you receive. To ensure you properly receive notifications, we will need to have an entered email address during check out. Every account is required to keep a valid email address on file to receive messages. Additionally, and with your consent where required by applicable law, Bubbly Bliss Recovery may send you an SMS (or similar) message, or reach out to you by telephone, in order to provide you with customer support, for research or feedback, or to provide you with information about products and features that you may find of interest.

Some messages from Bubbly Bliss Recovery are service-related and necessary for users. You understand and agree that Bubbly Bliss Recovery can send you non-marketing emails, Bubbly Bliss Recovery Messages, or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, relaying Messages with buyers, and correspondence with Bubbly Bliss Recovery’s Support team (including by chat interface or the other methods of communication as described above).

When you subscribe to a newsletter, or provide us with your email address or phone number such as for a purchase, you receive notice of and agree (in some jurisdictions and situations, by an additional unambiguous consent) to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails or messages through the opt-out link included in such emails, advocacy emails or messages.

4. Community

Bubbly Bliss Recovery is a marketplace and a community. We offer several features that allow users to connect and communicate in public or semi-public spaces, such as Forums and Teams, which are a part of the Bubbly Bliss Recovery Community space. You don't have to use these features, but if you do, please use common sense and good judgment when posting in these community spaces or sharing your personal information with others through the Services. Be aware that any personal information that you choose to submit there can be read, collected, or used by others, or could be used to send unsolicited messages to you. We engage certain third parties to assist in providing community services to you and, in the context of that relationship, we need to share some of your information with such third parties in order to provide that service. You are responsible for the personal information that you choose to post in community spaces through the Services.

Another member/user may follow your public activity on the Site to receive updates, such as when you add an item to your public Favorites or Collections. You may choose to make certain activities private through your account settings. You have the option to block any member with whom you do not wish to share your updates.

5. Information Uses, Sharing, & Disclosure

We respect your privacy. Bubbly Bliss Recovery will not disclose your name, email address, or other personal information to third parties without your consent, except as specified in this policy.

Legal Bases

When you access or use the Services, we collect, use, share, and otherwise process your personal information for the purposes described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:

Necessary to perform the contractual obligations in our Terms of Use and in order to provide the Services to you;
You have consented to the processing, which you can revoke at any time;
Necessary to comply with a legal or regulatory obligation, a court order, or to exercise or defend any impending or asserted legal claims;
Necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners (described in more detail below);
You have expressly made the information public;
Necessary in the public interest, such as to prevent crime; and
Occasionally necessary to protect your vital interests or those of others (in rare cases where we may need to share information to prevent loss of life or personal injury).

We principally rely on consent (which can be withdrawn at anytime) (i) to send marketing messages, (ii) for third-party data sharing related to advertising, and, to the extent applicable, (iii) for the use of location data for advertising purposes.

We rely on consent for targeted online and offline marketing including through tools like Facebook Custom Audience and Google Customer Match. We or our sellers may advertise our Services or our sellers’ products through a variety of different mediums and rely on your consent to do so off-site. As part of this, we may work with advertising partners such as Facebook, Google, and other partners disclosed in our Cookies and Similar Technology Policy. These partners have their own privacy policies and consent mechanisms for their customers, in addition to Bubbly Bliss Recovery’s controls. You may see the privacy policies and privacy choices for these partners, and the information you share with them, in our Cookies and Similar Technology Disclosures.

Our Legitimate Interests

Where we process your information on the basis of legitimate interests, we do so as follows:

Providing and Improving our Services: We use your information to improve and customize our Services, including sharing your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users, and obtaining insights into usage patterns of our Services. As a core part of our Services, we have a legitimate interest in customizing your on-site experience to help you search for and discover relevant items and recommended purchases.

Providing Marketing Communications: We rely on our legitimate interest to send you marketing messages (where permitted independent of consent) and for Bubbly Bliss Recovery’s advertising programs (including Bubbly Bliss Recovery ‘s on-site advertising and marketing).

Keeping our Services Safe and Secure: We use your information for safety and security purposes, which can include sharing your information for such purposes, and we do so because it is necessary to pursue our legitimate interests or those of a third party in ensuring the security of our Services, preventing harm to individuals or property, or crime, enforcing or defending legal rights, or preventing damage to Bubbly Bliss Recovery’s systems, or those of our users or our partners. This includes enhancing protection of our community against spam, harassment, intellectual property infringement, crime, fraud and security risks of all kinds. We use your information to provide and improve the Services, for billing and payments, for identification and authentication, and for general research and aggregate reporting. For example, in accordance with our existing case resolution process, we may use information you provide to resolve disputes with Bubbly Bliss Recovery.

Buying and Selling: As part of the buying process, Bubbly Bliss Recovery will facilitate the sharing of information in the transaction, such as the owners shipping address, email address, and payment status. This can also involve us sharing your information with some of our third party partners such as our shipping and payment partners to enable us to provide the Service to you. Such partners will process your personal information in accordance with their own privacy policies. In some instances, while they are subject to Bubbly Bliss Recovery’s privacy and security requirements for vendors, these partners, not Bubbly Bliss Recovery, are responsible for the protection of personal information under their control. By making a purchase on Bubbly Bliss Recovery, you are directing us to share your information in this way. Since this is an important part of the Services we provide, we need to do this in order to perform our obligations under our Terms of Use. The third parties' terms of service, privacy policy, and other policies may apply, in addition to Bubbly Bliss Recovery’s own policies, and they will collect information directly from you in connection with your purchase. The third party partner will share information collected from you with Bubbly Bliss Recovery for purposes of fulfilling the order and for any other purpose disclosed to you at the time you provide your information. Bubbly Bliss Recovery has not granted a license to you to use the information for unauthorized transactions or sending unsolicited commercial messages in violation of any applicable laws, including any consent requirements of the jurisdiction of the recipient.

Site Customization: We may learn about the types of products that you’re interested in from your browsing and purchasing behavior on (and off) the Site or social media and use such information to suggest potential purchases as a result. As a core part of our Services, we have a legitimate interest in customizing your on-site experience to help you search for and discover relevant items and recommended purchases, including using this information to help sellers find the best ways to market and sell their products on Bubbly Bliss Recovery.

Legal and Safety: Bubbly Bliss Recovery may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against impending or asserted legal claims, including to collect a debt, or a material violation of our policies (including our Intellectual Property Policy); to comply with a subpoena, court order, legal process, regulation, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our rights or property, or violations of Bubbly Bliss Recovery's Terms of Use. For example, if permitted due to the forgoing circumstances, your information may be shared with tax authorities or other governmental agencies. In the cases set out above, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims or to facilitate the collection of taxes and prevention of tax fraud. It may also be necessary in the public interest (such as to prevent crime or fraud) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).

If Bubbly Bliss Recovery receives a lawful, verified request for a user’s records or information in one of the limited circumstances described in the previous paragraph, Bubbly Bliss Recovery may disclose personal information, which may include, but may not be limited to, a member’s name, address, phone number, email address, credit card information and, where appropriate, bank account and transaction details.

Affiliated Businesses: Bubbly Bliss Recovery is affiliated with a variety of businesses and works closely with them for a variety of purposes, including assisting us to perform and improve the Services. When an affiliated business assists in facilitating your transaction, we may need to share information related to the transaction with that affiliated business in order to facilitate your transaction, and this forms part of the Services we provide in accordance with our Terms of Use. We rely on consent (which can be withdrawn at any time) to send marketing messages and for third-party sharing relating to advertising. As part of this, we may work with advertising partners such as Facebook or Google, and we may use analytics aggregated from usage information including, for example, search keywords, favorites, browsing history, and purchase history.

Aggregated Information: Bubbly Bliss Recovery may share demographic information with business partners, but unless otherwise stated, it will be aggregated and de-personalized so that personal information is not revealed.

Service Providers: Bubbly Bliss Recovery also needs to engage third-party companies and individuals (such as research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Bubbly Bliss Recovery not to disclose or use your information for other purposes. Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important roles like helping us keep our Service operating and secure. In some other cases, these service providers aren’t strictly necessary for us to provide the Services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our Services better.

6. Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received, for example encryption is used for certain information (such as credit card numbers) using TLS (transport layer security). Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. For orders over 200$ will require a two step verification to reduce any potential credit card fraud.

If you have any questions about the security of your personal information, you can contact us at bubblyblissrecovery@outlook.com

7. Retention

Bubbly Bliss Recovery will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as you are a customer (i.e., for the lifetime of your bubbly bliss order), or as needed to provide the Services to you. If you no longer want Bubbly Bliss Recovery to use your information to provide the Services to you, you may discontinue online orders and are encouraged to visit us at one of our physical event locations. Bubbly Bliss Recovery will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. In addition, we also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

8. Privacy Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes, or (iii) posting an update in the version notes on our social platform. We encourage you to check back regularly and review any updates.

9. Contact

If you have any questions:

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may contact us through our website message center.